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Payment methods

Payment methods

Metallux Online Shop allows you to choose between different forms of payment: Bank Transfer, Credit Card or Paypal. At the same time as the order is placed by the Customer, in the latter two cases, the reference bank will authorise the charge to the Customer's credit card or Paypal account.

You can purchase from Metallux Online Shop with complete peace of mind using your credit card, thanks to the SSL secure payment system on Bancasella's servers, without third parties having any access whatsoever. You can recognise a secure server when the beginning of the web page request starts with https:// instead of http://. With online payment on the secure servers of Bancasella, Metallux Online Shop guarantees maximum shipping speed. As soon as the transaction has been completed, Metallux Online Shop will receive notification of payment and will prepare and process your order. The transaction carried out on Metallux Online Shop will be in favour of New Works Webtech s.r.l., our technological partner which takes care of the services and logistics of the orders.

Bank transfer: Metallux Online Shop, when placing your order, will provide you with a postal account to which you can make the transfer. Thanks to web technologies, shop.metallux.ch can quickly check when your payment has been made and thus prepare and ship your order.

(N.B.: the order will be dispatched only after receipt of payment confirmation, on average 4-5 working days after payment; the stock availability of the products displayed at the time of ordering may not coincide with the availability at the time of receipt of payment confirmation)

Purchase invoice request

Customers who wish to receive an invoice for their order must request it at the same time by entering all the data required in the checkout during the completion of the order. An invoice cannot be issued retrospectively.

Refunds

In case the Customer exercises the right of withdrawal, or in case of refunds due, the amount will be refunded by bank transfer to the bank account indicated by the Customer or directly to the credit card or Paypal account, depending on the payment method used when ordering.